Can I book only one or two rooms, or do I need to book the entire Home?

No, you cannot book just one room. You would need to book the entire home.

Is Driver and/or House-Help accommodation available?

A single driver accommodation is available. Charges for the same are Rs 500 per person, per night. This does not include meals. Additional charges for meals to be paid to the caretaker onsite, in cash.

Is parking available onsite or nearby?

Parking for up to 3 cars is available onsite.

Is the villa suitable for a day picnic?

Yes, the home has a garden/lawn area within the premises that could be used for outdoor picnic activities. Meals will be provided on site at an additional charge (per person, per meal). Please note that the maximum capacity for an overnight stay is 12 people. During the day, guests will be allowed to use the washrooms and other amenities at the villa. The home is also stocked with indoor games like UNO and playing cards, monopoly, chess, badminton, snakes and ladder, etc. Depending on the event, you are allowed to erect a small stage, stall or tent for your event purpose.

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Yes, we do allow events at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 12 people can be accommodated in the villa for an overnight stay. Access to the pool will be subject to homeowner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for functions will need to be taken by the guests themselves. If you wish to book our home for functions, please send a message to the host on our website or send us an email at book@saffronstays.com

What is the type of cuisine served?

We offer simple home-cooked meals. There is a standard menu available. You can inform the caretaker in advance about your meal preferences (veg/non-veg), specific dietary requirements, etc.

Is outside food allowed? Are we allowed to cook ourselves?

No, outside meals are not allowed. Also, guests are not allowed to access the kitchen. However, mothers of infants or small children will have limited access to boil milk or prepare their kids meals.

Do you allow us to stock things in your fridge?

Yes, you can use the fridge to store food/beverages.

Can I pay the caretaker some extra money and request the Cook to prepare fish or mutton dishes for us?

Yes. In case you would like the caretaker to cook a special dish, you can pay him for the actuals and cooking, cleaning fee on site, in cash. Please note that this will be subject to availability of ingredients. Fish and mutton preparations shall be charged extra, at actuals which is payable in cash to the caretaker onsite. Please inform in advance, to allow our caretaker to procure the same.

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Yes, there is an aquaguard for steady water supply.

Is Alcohol allowed? Are there any corkage charges?

Yes, alcohol consumption is permitted within limits. There is ample ice stocked in the fridge.

What are the meal charges for children?

Children up to the age of 6 shall not be charged for meals. Children in the age group 6-11 shall be charged Rs 700 per day.

Do you allow loud music?

Given the location of our home, playing loud music is allowed within limit and during specific time/hours. Guests are requested to respect our neighbors and keep the noise level mild and within the villa.

Is smoking / alcohol consumption permitted?

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied.

What formalities are needed during check-in and check-out?

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Weâ€™re planning to drive down. Are the roads good? Any specific things we need to know?

While roads connecting to the property are good, the last 1 km of the road is rough. Guests are advised to check the road and weather conditions before leaving for a road trip.

How do we reach your villa by public transport?

The best way to reach our home is by a private car/ taxi. If you would like to travel by public transport, then guests can take an auto from Lonavala railway station or the bus stand to reach the home.

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Yes, we do allow shoots at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 12 people can be accommodated in the villa for an overnight stay. Access to the pool will be subject to homeowner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photoshoot will need to be taken by the guests themselves. If you wish to book our home for shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

What is the cancellation policy?

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM). If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Can I pay 50% now and pay the remaining 50% closer to the date?

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

How can I make a payment?

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

How and when do I pay for the Security Deposit and how and when is it returned to me?

Security deposit of Rs 8000 is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Do guests have to pay extra for pets?

Pet charges are Rs 500 (+GST) per pet, per day. We request pet-parent to carry food and bedding for their pets.

Are pets allowed inside the room?

Yes. Pets are allowed in the bedroom, but not inside the bathroom. Guests must be responsible for their pets and any damage caused to the property shall be deducted from the Security Deposit.

How many extra mattresses can be provided?

4 extra mattresses can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

What type of beds, mattresses do you have?

Our bedrooms have lovely queen-sized beds. All our mattresses have mattress protectors.

Do you provide toiletries and bath towels?

Yes, we provide toiletries like soap, shampoo, toilet paper, etc.

Is the Home air-conditioned?

No, our home is not air-conditioned. It is cool throughout the year.

Is there Internet/ 3G/ WiFi connection available onsite?

No, there is no WiFi available. There is adequate network connectivity, if not 3G then 2G.

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Yes, we have a backup inverter in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

Can stray dogs enter the premises?

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Is the property properly fenced? Is there a boundary wall?

Yes, our home is properly fenced.

Is there First-aid kit available at your Home?

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, etc.

Is this home child-friendly?

Yes, our Home is child friendly. The home is perched on a hilltop, so parents are advised to be careful.

Is this home senior citizen friendly?

Yes, our home is senior citizen/elderly friendly. The home has 2 bedrooms on the ground floor which are easily accessible by seniors. Both the rooms have private bathrooms, again easy to access at night without any supervision.