Learn more about SaffronStays, our terms, policies, and how we build Trust & Safety in our community
By registering with SaffronStays, you agree to the guidelines, terms and conditions set by SaffronStays. Terms of Service document is extremely comprehensive and regards your interaction with SaffronStays as a Host or Guest. It covers issues like contracts, responsibilities and SaffronStays’ legal obligation to you.
SaffronStays has crafted three types of cancellation policies with varying flexibility. It’s the choice of the Host to select a convenient cancellation policy, but SaffronStays suggests Flexible policy to start with. A cancellation policy dictates how much refund you can get if you cancel the booking and how early you should cancel it, if you want full refund. Read the policy for more details.
Life is such that sudden events tend to alter plans. SaffronStays takes this into account. A Guest may experience an emergency in the family or a Host’s location may be going through political turmoil. In such extenuating circumstances, the cancellation policy chosen by the Host will be overridden. However, a Guest will have to provide documents to prove the extenuating circumstance. Read the policy for more details.