Help, Policies, Trust & Safety

Learn more about SaffronStays, our terms, policies, and how we build Trust & Safety in our community

Ask SaffronStays

Still got questions for SaffronStays? Don’t hesitate to ask! Though you’ve probably gone through SaffronStays’ comprehensive Help section, you may want to clarify a few points or ask new questions. If you are a Host and/ or have hosting related queries/ feedback/suggestions, write to us at host@saffronstays.zendesk.com.

If you are a Guest and/or have guest related queries/feedback/suggestions, write to us at guest@saffronstays.zendesk.com.

If you have general feedback on our website/ suggestions, you could write to us at user@saffronstays.zendesk.com.

And most importantly, if you need support, you could write to us at support@saffronstays.com. Just drop SaffronStays an email and we’ll get back to you with an appropriate answer.

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